Forum Topics
Technical Support: Daily VOD/My Shows
Is anyone else having issues accessing their own shows AND Daily VOD?
When I try to view either of them they buffer and never start.
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When I try to view either of them they buffer and never start.
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Hey thanks for letting us know.
I just sent you a message asking for more details.
Is there anybody else experiencing problems with this? Please send with as many details as possible to customer service and I'll make sure they are escalated to our staff to look at.
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I just sent you a message asking for more details.
Is there anybody else experiencing problems with this? Please send with as many details as possible to customer service and I'll make sure they are escalated to our staff to look at.
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I sometimes have daily VODs which don't start but find when I refresh the page then they start ok, but I find some do take a long time to start. More annoying is that I cannot access daily VODs from F4F but can play them from a different website
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I'm having the same problem, with both the daily VOD and my own private shows. I too had a recent Windows 10 update, but I think I've viewed the videos since then.
I just checked, and everything seems to work fine with Firefox. The problem seems to occur with the Chrome browser (with Flash enabled). Quote
I just checked, and everything seems to work fine with Firefox. The problem seems to occur with the Chrome browser (with Flash enabled). Quote
yes i'm having the same issue , shows just buffer .
I'm using windows 10, chrome browser, hard wired connection 200mbps download 12 up load, cache and cookies cleared, 8 mg ram Quote
I'm using windows 10, chrome browser, hard wired connection 200mbps download 12 up load, cache and cookies cleared, 8 mg ram Quote
Thank you for your patience while we looked deeper into this. It appears that the issue is Flash related. If you had a recent update, please click on the circle-1 at the front of your URL and make sure that is says "always for this site" next to Flash. If you are still experiencing this issue please feel free to contact customer service for additional assistance. email: customerservice@vsmedia.com / 1-800-685-9236 (USA only) / 1-818-880-9021 (Outside USA)
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